Legal
Privacy Policy
Last updated: January 1, 2024
At Shield Termite & Pest Control, we value your privacy. This policy explains how we collect, use, and protect the personal information you provide when using our website or services. We are committed to handling your data responsibly and transparently.
Information We Collect
We collect information you give us directly, like your name, address, phone number, and email when you request a quote or service. Our website also automatically gathers non-personal data such as your IP address, browser type, and pages visited to improve our site's performance and user experience.
How We Use Your Information
Your information helps us schedule services, provide estimates, process payments, and communicate about your appointments. We may also use it to send service reminders, company updates, or special offers if you've opted in. We do not sell or rent your personal data to third-party marketers.
Service Providers
We may share necessary information with trusted partners who assist our operations, such as payment processors or scheduling software providers. These partners are contractually obligated to protect your data and use it only for the services we request. We never share for their independent marketing.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. These include secure servers, encrypted data transmission, and restricted employee access. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking
Our website uses cookies to remember your preferences and understand how visitors use our site. This helps us provide a better experience. You can adjust your browser settings to refuse cookies, but this may limit some website functionality. We do not use cookies for intrusive advertising purposes.
Your Rights and Choices
You have the right to review, update, or request deletion of your personal information we hold. You can also opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly. We will respond to such requests promptly.
Policy Updates
We may update this privacy policy occasionally to reflect changes in our practices or the law. The updated date at the top of the page indicates the last revision. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at [email protected] or call (877) 723-0269. You can also write to us at Shield Termite & Pest Control, Attn: Privacy Inquiry, at our main business address.